Privacy Policy
Your information.
Last updated: June 2026
Note for the Aeroma team: This is a working template privacy policy, not legal advice. It covers the basics in plain language but should be reviewed by a qualified legal professional as the business grows — particularly before collecting payment data or running marketing campaigns at scale.
How we handle your information
Aeroma is a small Malaysian handmade brand. We only collect what we need, we don’t sell your data, and we try to be straightforward about what we do with it. This policy covers the website at aeroma.my and any email communications we send you.
What we collect
If you subscribe to our newsletter
We collect your email address, which is stored with our email provider Brevo (formerly Sendinblue). You can unsubscribe at any time using the link in any email we send.
When you message us on WhatsApp
Your name and phone number become available to us through WhatsApp in order to process your order. We use this only to fulfill your order and contact you about it — nothing else.
Website analytics
We may use anonymised analytics (such as page views and referral sources) to understand how visitors use the site. No personally identifiable information is collected in analytics.
Why we collect it
To process and deliver your order.
To send newsletter updates to subscribers who have opted in.
To understand how the website is used so we can improve it.
To respond to enquiries or questions you send us.
Who we share your data with
We do not sell your personal data to anyone, ever.
We use Brevo to send newsletter emails — your email address is stored on their servers in accordance with their own privacy policy. We do not share your data with any other third parties beyond what is necessary to operate the website and process your order.
Your rights
Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you have the right to access the personal data we hold about you, to correct it, and to request that we stop using or delete it.
Unsubscribe from our newsletter at any time using the link in any email.
Request access to the data we hold about you.
Ask us to correct or delete your data.
Contact us about your data
For any privacy-related questions or requests, email us at:
hello@aeroma.myWe aim to respond to all data requests within 7 working days.